Terms & Conditions

Terms & Conditions

Last updated: January 2026

Welcome to Josista Sensory Online. By accessing and using our website, you agree to be bound by these Terms & Conditions.

General Terms

We reserve the right to refuse service to anyone for any reason at any time. All prices are in Australian Dollars (AUD) and include GST where applicable.

Products & Availability

We make every effort to display our sensory toys and autism-friendly products as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual colours of products.

We reserve the right to limit quantities and discontinue products at any time. Product availability is subject to change, particularly for items sourced through our suppliers.

Pricing

All prices are subject to change without notice. We reserve the right to correct pricing errors on our website or on pending orders.

Orders & Payment

By placing an order, you warrant that you are legally capable of entering into binding contracts. We reserve the right to refuse or cancel any order for any reason.

Payment must be received before orders are processed. We accept major credit cards and other payment methods as displayed at checkout.

Print-on-Demand Items

Custom printed apparel items are made to order and cannot be returned unless defective or incorrect.

Returns & Refunds

Please refer to our Returns Policy for information about returns, exchanges, and refunds. Items must be unused and in original condition.

Limitation of Liability

Josista Sensory Online shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These Terms & Conditions are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Australia.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of any changes.

Contact

If you have questions about these Terms & Conditions, please contact us.