Privacy Policy

Privacy Policy

Last updated: January 2026

At Josista Sensory Online, we are committed to protecting your privacy and handling your personal information with care and respect.

Information We Collect

When you visit our store or make a purchase, we may collect:

• Contact information (name, email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through our payment provider)
• Order history and preferences
• Device and browsing information

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders and our products
• Improve our products and services
• Comply with legal obligations, including Australian tax requirements (GST/ABN)
• Prevent fraud and maintain security

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our store (payment processors, shipping partners, print-on-demand fulfillment partners)
• Legal authorities when required by law

Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Request corrections to your information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.